Shipping Policy

Thank you for visiting wildeyess.com.
These shipping terms apply to the delivery services for purchases made on the official wildeyess.com website, covering items such as block-heel ankle boots, tall boots, and men's combat boots.
We are committed to providing a safe, reliable, and convenient delivery experience for our customers in the United States.

1. Shipping Coverage
Currently, wildeyess.com offers shipping services exclusively within the United States (Domestic Shipping Only).
We currently:
Support shipping to all 50 U.S. states and associated U.S. territories;
Do not offer international shipping services;
Do not ship products to countries or regions outside the United States.
If you are located outside the United States, you are currently unable to complete a purchase through this website.

2. Order Processing Time
All orders enter the processing stage once payment has been confirmed.
Typical processing time:
1–3 business days
Order processing includes:
Inventory verification;
Quality inspection;
Packaging;
Generation of shipping information.
Once the order has shipped, you will receive a confirmation email containing the tracking number.
Please note:
Order processing times may be extended during weekends, U.S. federal holidays, and promotional periods.

3. Domestic Shipping Time
We offer standard domestic shipping services within the United States.
Estimated shipping time:
5–8 business days
Total delivery cycle:
Order processing time (1–3 business days)
+
Shipping transit time (5–8 business days)
Estimated time for customer receipt:
Approximately 6–11 business days
Delivery times may vary due to the following factors:
Weather conditions;
Peak holiday shipping periods;
Carrier operations;
Force majeure events.

4. Shipping Carriers
To ensure the safe and reliable delivery of your orders, we may partner with the following major U.S. shipping carriers:
United Parcel Service (UPS)
FedEx Corporation (FedEx)
United States Postal Service (USPS)
We select the appropriate carrier for your order based on the delivery address, shipping efficiency, and shipping costs.
The actual carrier used may vary depending on the specific order details. 5. Order Tracking
Once your order has shipped, we will send you an email containing:
A shipping confirmation notice;
The tracking number;
The order's shipping status.
You can check the delivery progress on the shipping carrier's official website.
If you do not receive tracking updates for an extended period, please contact our customer service team.

6. Shipping Fees
Shipping fees will be displayed on the checkout page.
Shipping costs may vary based on the following factors:
Delivery address;
Order weight;
Shipping method;
Current promotional offers.
If free shipping is offered, the specific terms and conditions outlined on the promotion page apply.

7. Import & Export Compliance
As we currently only provide delivery services within the United States, all shipments comply with U.S. domestic sales and shipping standards.
Our products:
Meet U.S. market sales requirements;
Are packaged in accordance with relevant U.S. shipping regulations;
Comply with applicable trade, transportation, and consumer protection laws.
Since we do not offer international shipping:
Customers are not required to handle international import procedures;
Customers do not need to pay international customs duties;
Customers do not need to arrange for import customs clearance.

8. Address Requirements
Customers are responsible for providing an accurate and complete delivery address.
Please ensure you include:
Recipient's name;
Street address;
City;
State;
ZIP code;
Contact phone number.
Customers may be held liable for delivery failures, delays, or additional costs resulting from incorrect address information.

9. Delayed or Lost Packages
We strive to ensure the safe delivery of your order.
Please contact us promptly if you experience:
Shipping delays;
Anomalies during transit;
A package marked as "delivered" that you have not received.
We will assist you in contacting the shipping carrier and investigating the order status.
For orders confirmed as successfully delivered by the carrier, we cannot guarantee a re-shipment or refund, but we will do our best to help resolve the issue.

10. Force Majeure
Delivery delays may occur due to the following:
Extreme weather;
Natural disasters;
Transportation disruptions;
Logistics system failures;
Government restrictions;
Other uncontrollable factors.
We assume no liability for additional compensation regarding delivery delays caused by force majeure events.