wildeyess.com takes your privacy and personal information security very seriously. This Privacy Policy explains how we collect, use, protect, and manage the information you provide when browsing our website, purchasing boots and Dr. Martens products, or using related services.
- Information Collection
When you visit our website, create an account, submit an order, contact us, or participate in related activities, we may collect necessary information, including but not limited to:
Name, email address, and phone number;
Shipping address and delivery information;
Order information, purchase history, and product preferences;
Device information, browsing history, and website usage.
This information helps us provide a better shopping experience, process orders, and optimize our website services.
- How Information is Used
The information we collect may be used for the following purposes:
Processing and fulfilling your orders;
Arranging product delivery and providing order update notifications;
Responding to your inquiries and after-sales requests;
Improving website functionality, product display, and user experience;
Sending information related to orders, services, or promotional activities.
We will not sell your personal information to third parties or use it for unauthorized commercial purposes.
- Information Protection
We take reasonable security measures to protect your personal information and prevent unauthorized access, use, disclosure, or modification. We will continuously improve our data protection measures in accordance with industry standards to ensure your information security. - Payment Information
All payment-related information is processed through a secure payment system. We do not directly store your complete bank card information or sensitive payment data. Information processing during the payment process will comply with the security standards of the payment service provider. - Cookie Technology
To improve your browsing experience, we may use cookies to collect some non-personally identifiable information, such as browsing preferences, visited pages, and website usage.
Cookies help us:
Remember your browsing settings;
Optimize website content display;
Analyze website access;
Provide services that better meet user needs.
You can manage or disable cookies through your browser settings, but some website functions may be affected as a result.
- Third-Party Services
To provide services such as delivery, payment, and website analytics, we may cooperate with trusted third-party service providers. These partners will only use relevant information to the extent necessary to provide the specified services and must comply with relevant data protection requirements.
- Information Retention
We will retain your personal information for the necessary period, as required by business needs and legal regulations. When information is no longer needed for related services, we will handle it securely in accordance with applicable regulations.
- Your Rights
You have the right to know, access, correct, or request the deletion of your personal information. If you wish to modify your profile or understand how your information is used, you can submit an application by contacting our customer service channels.
- Policy Updates
We may adjust and update this Privacy Policy based on business changes, laws and regulations, or service requirements. The updated content will be published on the website and will take effect upon publication. We recommend that you check this page regularly for the latest information.