wildeyess.com is committed to providing customers with safe, stable, and efficient delivery services. These shipping terms apply to orders for boots, Dr. Martens, and other similar items purchased within the United States.
- Delivery Area
Currently, we only offer domestic shipping within the United States; international shipping is not available. All orders will be processed according to US domestic shipping standards and sent to the valid shipping address provided by the customer. - Order Processing Time
After order payment is confirmed, we typically complete order processing and product preparation within 1-3 business days.
During holidays, promotional events, or special circumstances, order processing time may be extended; we will arrange shipment as quickly as possible.
- Domestic Shipping Time
Orders within the United States are typically expected to arrive within 3-7 business days.
Actual delivery time may be affected by weather, holidays, delivery area, and logistics conditions. The specific arrival time will be subject to updates from the logistics information system.
- Logistics and Transportation Partners
To ensure safe delivery of your order, we may partner with the following U.S. domestic logistics service providers:
USPS, UPS, FedEx, DHL. After your order is shipped, you will receive tracking information and can check the delivery status through the tracking system provided by the logistics service provider.
- Import and Export Standards
Since we currently only offer domestic delivery services within the United States, all goods are handled in accordance with U.S. domestic sales and transportation standards.
We will ensure that the packaging of goods meets transportation requirements and complies with applicable safety, quality, and relevant regulations. Since we do not provide international shipping services, customers do not need to bear international import procedures, customs duties, or customs clearance fees.
- Delivery Notes
Please ensure that your shipping address, contact number, and other information are accurate when placing your order. Delivery delays due to incorrect addresses, inability to contact you, or other customer-related reasons may affect the order’s delivery time.
If there are any shipping issues with your order, please contact us promptly, and we will assist you in contacting the logistics service provider to inquire and resolve the issue.
- Logistics Updates
We will continuously monitor the order’s shipping status and strive to provide a reliable delivery experience. In the event of delivery delays due to uncontrollable factors, we will promptly provide customers with relevant information.